Tropical Smootdie Cafe in Navarre

8646 Navarre Pkwy, Navarre, FL 32566-2163, Navarre

Overview

Cuisine
  • American
  • Vegetarian Friendly
  • Vegan Options

Restaurant Hours

Monday

08:00 - 17:00

Tuesday

08:00 - 17:00

Wednesday

08:00 - 17:00

Thursday

00:00 - 17:00

Friday

00:00 - 17:00

Review

Add rating restaurant:
Tropical Smootdie Cafe
EP
Erik Plumley
google
11.20.2024
1/5

I don’t know who is doing the hiring, but they need to really pay attention to the employees they hire on. The food used to be quality, smoothies perfectly blended and tasty, and the service was stellar. Now it seems like every employee is there just to collect a check and do the minimum amount of work. It’s not hard to see why because the manager doesn’t seem to care either. We have had an issue twice now with the food coming out sloppy and wrong, our smoothies not smooth but chunky and disgusting, and when we informed the employees and manager they didn’t seem to care

Tropical Smootdie Cafe
DH
David Heit
google
10.05.2018
1/5

Sat here for 30 min after ordering pick up. During this time only 2 cars were served. We went in and waited an additional 10 minutes and the lobby was full of people waiting. Nobody greeted us or was even present at the register. We had enough and went somewhere else. Avoid at all costs!!!

Tropical Smootdie Cafe
purefire41
google
09.06.2018
5/5

MMMMMMMMM IF U HAD TO GET SOMETHING HERE IT HAS TO BE THERE KEY WII QWENCHER I SPELLED IT SO WRONG BUT I DONT CARE BUT NO JOKE I RECAMEND IT OK BYE

Tropical Smootdie Cafe
EC
El Chapo
google
09.05.2018
1/5

Ordered online 11:27 and was waiting til 12:20 to get my two smoothies and food. the bahama mama was completely messed up and tasted like watered down pineapple and 7 other people were waiting on the simplest of smoothies longer than i was. don’t waste your money here.

Tropical Smootdie Cafe
JP
Jocelyn Paige
google
09.02.2018
1/5

Waited in the line for almost an hour, no biggie i understand they were busy. But once i did get to place my order mid order the employee just stopped speaking while having a conversation with other employees. I then waited another 7 minutes just to get a response! I am very understanding that they were busy but this just kind of threw me off a little.

Tropical Smootdie Cafe
MrRonyjames
google
09.02.2018
5/5

Victoria and Christian are awesome and the food is outstanding. My daughter loves this place. She has me take her here at least 3 times a week. Can’t believe the negative reviews but unfortunately the complainers are usually the ones that like to leave reviews

Tropical Smootdie Cafe
SO
Shawn OHare
google
06.15.2018
3/5

Smoothies are basically strawberry with hints of other flavors. My wrap wasnt heated right and was basically cold. Employees and manager seemed confused and dont know how to handle a few orders.

Tropical Smootdie Cafe
AC
Ana Cox
google
06.12.2018
3/5

Sometimes the smoothies are perfect and other times I vow to never return.

Tropical Smootdie Cafe
DE
David Elijah
google
05.18.2018
1/5

Take entirely waaaaaaayyyyy too long to serve people.

Tropical Smootdie Cafe
TC
T C Figueroa
google
04.18.2018
4/5

The poor workers were very busy and trying to keep up with the orders. I felt sorry for them because there were a couple of very rude customers. The smoothies we got were very good.

Tropical Smootdie Cafe
KG
Kaylin Goodfleisch
google
04.01.2018
1/5

Every time I come to this location I wait 20-30 minutes in the drive thru. At that point what is another 10seconds to wipe the outside of the cup off that’s covered in sticky smoothie. I only receive my order after 2-3 people come to the window and ask me what I ordered.... management needs to step up at this location and be present. The worst part is the dirty mop water smell that comes barreling out of the drive thru window into my vehicle. I also watched an employee take out the trash and then go straight to making food without washing their hands on a previous visit. I’ll drive to Mary Esther and get Smoothie along next time.

Tropical Smootdie Cafe
Jess
google
03.12.2018
1/5

I waited in line 25 minutes for a smoothie! The wait here is CONSTANTLY RIDICULOUS! I thought the person in front of me ordered tons of food. I was SHOCKED when all that was handed out the window was a yellow smoothie. Also they almost never answer the phone when you want to order ahead. I love the smoothies here, but hate to come because of the wait. If I wasn’t able to get some the best nutrition when it comes to smoothies....I would NEVER come. Even when I pull up to the window, there is one person inside. It’s unacceptable...a long line of cars behind me too. I’m now at the window...Another 5 minutes so far waiting on my one smoothie i ordered almost 30 minutes ago.Once I got my smoothie and checked the receipt....it was the WRONG FREAKING ONE!!!!!! I can’t believe this!

Tropical Smootdie Cafe
EF
Evan Flagg
google
03.10.2018
1/5

I waited 10 minutes at the drive thru and no one responded to the microphone. So I pulled up to the open window where I continued to call for help for another 5 minutes before someone yelled from behind a corner they would help me in a minute. The cashier was super unfriendly. This place has really gone downhill.

Tropical Smootdie Cafe
CM
Christopher Mallet
google
03.10.2018
2/5

I don't know what is is about this location but it can not make a wrap to save it's life. I have been to just about every location from Pensacola to Destin and Navarre is the only one that can't get it together. I live in Navarre other wise I would not spend my money there. It did not used to be, I don't know what changed. Maybe I'm over critical but a wrap should not fall to two pieces as soon as I pick it up. If I were the G/M I would be sending that entire crew that works there to get retrained. When I'm in there it is obvious everybody is working hard behind a line but that's no excuse for not knowing how to do your job properly.

Tropical Smootdie Cafe
KU
Kelly Urban
google
03.08.2018
2/5

The smoothies have always tasted great. However it isn't worth the wait anymore. I have been to this location many times. Each time I have had to wait a minimum of 8 minutes for my order...and it was just a smoothie. The product is so good I keep telling myself that maybe next time the service will be better. But after spending 18 minutes at the drive thru yesterday I decided enough was enough. I won't ever be back.

Tropical Smootdie Cafe
AM
Alan Mccoy
google
02.22.2018
1/5

Worst customer service ever. There ordering speaker doesn't work so I have to drive up to the window to place my order sit there for 5 minutes call out for someone and still nothing.then finally someone just happens to come out to the window and looks at me like what are you doing there.meanwwhile there are 4 other cars behind me in line.i wish there was another option in navarre for a healthy meal. Like a smoothie king.

Tropical Smootdie Cafe
DZ
Dawn Zangerle
google
02.14.2018
1/5

This place is a hot mess. First, they only had one staff member working there running the food, making smoothies, doing drive thru, and the register. Ridiculous how management thinks 1 person can do all this on a Sunday morning when it gets extremely busy. We waited for 40 mins and when we finally got our food, they had run out of the bread for our sandwich and gave us different bread. They thought it was a good idea to have us share one sandwich when we bought two. I had to pull out of the drive thru and go in and ask for a second sandwich and waited an additional 15 mins. Get your act together management and owner. And while you’re at it...bring back Popeye’s Favorite cause it’s my favorite too.

Tropical Smootdie Cafe
KJ
Kayla Jones
google
02.13.2018
1/5

I would love to give them credit for their work but almost every time I just want a smoothie before I go to work at 1 I sit in the line for 25-30 minutes before I drive off because I’m not going to be late getting a smoothie when it should have taken 5 minutes or less come on. Summer is here and your going to loose a lot of business by being as slow as you guys are. Wish I could have a different opinion.

Tropical Smootdie Cafe
MA
Matthew Albertell
google
11.18.2017
5/5

Excellent smoothies, low-cost too.

Tropical Smootdie Cafe
AF
Aaliyah Folkes
google
11.07.2017
1/5

As I was asked to take my order the cashier was unnecessarily rude and rushing my requests. As I got to the window to receive my food I noticed that she had only rang up one smoothie instead of two. I love tropical smoothie but this service made me never want to go back!

Tropical Smootdie Cafe
SB
Steven Boudreaux
google
11.03.2017
1/5

Don’t go here unless you have a lot of time. By far, probably the slowest drive through in Florida.

Tropical Smootdie Cafe
JP
Jake Perry
google
10.18.2017
2/5

I've given this place 3 tries and it's the same result every time. I've been to the one in Valparaiso/Niceville several times and it is night and day in the quality and speed of service. Wait 10 minutes to order with only one person ahead of you, then wait 20+ minutes for a wrap. Go to the Nicevill location and you are in and out in and out in 10 minutes.

Tropical Smootdie Cafe
FF
Frank F
google
10.07.2017
2/5

Prices are decent, but they mess up my food order quiet often. And staff is not too friendly. Wait time can be long

Tropical Smootdie Cafe
RW
Rodney Waits
google
08.07.2017
5/5

This is the very best place to get a smoothie in town. Staff is always friendly and a smoothie will make anyones day! Dont forget to try the food as well!

Tropical Smootdie Cafe
SB
Stacy Byrom
google
07.08.2017
1/5

The staff is incredibly rude, petty and childish! I asked a question about a smoothie. The person taking my order just paused, laughed and answered like a smart aleck teenager. Then just ignored me when I attempted to place my order. When I finally was able to place my order the girl was rude and then told me to have a good day as if nothing unprofessional had happened. Be prepared for the staff to make fun of you and intentionally try to belittle and bully you.

Tropical Smootdie Cafe
TM
Trevor McIntosh
google
06.26.2017
5/5

Great and clean food. Very good alternative for a healthy meal when out.

Tropical Smootdie Cafe
TJ
Tara Jacobsen
google
06.14.2017
5/5

Great Experience! I will admit that my prior experience at this location has been ok. Today, it was a game changer. Not sure if they have new owners or new staff or what. I placed my order online and decided to head over to pick it up. I apparently got there before my order posted to their screen. They came out to my car (I was waiting in the drive-thru) to ask about my online order. The nice lady repeated it to her inside staff. I pulled up to the window and they finally received my online order. I received super service! Food and smoothie were perfect! Thank you guys!

Tropical Smootdie Cafe
KF
Kristin Feldner
google
06.12.2017
2/5

The last few times I’ve been to this location have taken entirely too long for my order. These are at times when there were maybe two or three other customers waiting at the same time. Today, I thought I would order ahead so I could just go in and grab my order. I was very wrong, I waited another 20 minutes after they said my order would be ready on my order confirmation. Something needs to be done at this location because this seems to be an ongoing issue for a while now. Very disappointing.

Tropical Smootdie Cafe
JC
James Campbell
google
05.24.2017
5/5

The staff here are always friendly and the food is always great. The store can get a bit busy at times, however, it is well worth the wait!

Tropical Smootdie Cafe
IS
Ivana S
google
05.19.2017
1/5

The last few times I've been to this location, the wait time has been approximately 15-20. Today we waited about 20 minutes and after we paid at the window we waited about 10 minutes to get our smoothies. There was a young (probably teenage) boy who was just dancing by the window and a young (probably teenage) girl started yelling at him and telling him to "act serious, the customers are watching." She was very nice and confirmed our order but she literally had to yell at the other guy to start our order and basically work. On top of that, our smoothie had chunks of maybe whey protein?? You're not supposed to feel chunks of anything when you order a peanut paradise. Very disappointed with this location and won't be returning.

Tropical Smootdie Cafe
Alec
google
04.21.2017
3/5

The people are friendly but they're so slow. And they mess up the order a lot. We were literally the only car and they still took forever. A couple of times our food was cold which I don't understand because we waited so long. But they are friendly.

Tropical Smootdie Cafe
tw
tina wolfe
google
04.18.2017
5/5

Ordered online. Order was done in time and complete. Not on missing item. Great job

Tropical Smootdie Cafe
AH
Angeles Homar
google
03.14.2017
1/5

This used to be one of my to go places. However, lately it hasnt been the best place to just have a smoothie or some food. It varies from the smoothies not being blended correctly(chunks of fruit) and from the order being wrong. Today I waited for 40 minutes for my turkey bacon ranch sandwhich to not have bacon in it and with tomatoes(which I asked for no tomatoes). My sandwhich was cold. Also, the cashier seemed like he didnt know what he was doing and confused. Pretty disappointing.

Tropical Smootdie Cafe
KW
Kimberly Wortham
google
11.20.2016
2/5

Little slow at service but worth the wait

Tropical Smootdie Cafe
RF
Rycardo Folkes
google
11.10.2016
1/5

Worst tropical smoothie cafe in the US.... not only is it nasty in the building.... everytime I go through the drive through it takes 1+ hr to get just 1 smoothie.....who is running this place!!!

Tropical Smootdie Cafe
AC
Amanda Carpenter
google
10.27.2016
1/5

Same issue today as the guy who posted 2 days ago. Sat in the drive thru lane and nobody took order. Pulled up to the window and sat for 20 mins waiting to be acknowledged. Employee looked at me multiple times and never came to the window. Insane.

Tropical Smootdie Cafe
LL
Larissa Laughlin
google
09.16.2016
1/5

Worst customer service ever! Sat for over 10 mins at the window without anyone ever tending to us, even though she clearly saw us there. Then she proceeded to take others orders when they walked in 10 mins after we had been sitting there. Won't be going back.

Tropical Smootdie Cafe
SB
Scott Bridgford
google
09.07.2016
1/5

I ordered my smoothie online at 1:27 p.m. I am still waiting for it at 2:17 p.m., 50 minutes later. Something is fundamentally wrong with the Navarre branch of tropical smoothie.

Tropical Smootdie Cafe
AD
Antony Defalco
google
09.04.2016
1/5

This is the slowest drink place on the face of the plant. Are the works just in the back pressing the blend button to make it seem like they are working cause they aren't making smoothies. I have tried this place 3 times now and everytime I've waited 20-30 minutes for a smoothie. Avoid this place unless you have the time.

Tropical Smootdie Cafe
SJ
Sarah Jane
google
07.20.2016
4/5

Love their smoothies!

Tropical Smootdie Cafe
SK
Savannah Kleiner
google
07.04.2016
1/5

4 people working and waited 30 minutes for our smoothie and we had a mobile order before we even got there

Tropical Smootdie Cafe
MM
Matthew Mayfield
google
06.15.2016
5/5

I ordered the Caribbean wrap and it was quite good.

Tropical Smootdie Cafe
PE
Payton Evans
google
06.03.2016
1/5

I went here as a healthy alternative to the other fast foods in Navarre. There were seven of us waiting in the drive-thru line. I ordered ahead of time & was expecting to pick it up. I waited 30+ minutes to only see one car leave the drive-thru line. So I went inside, and saw that they were not taking orders from the people waiting in the drive-thru line. It was disappointing.

Tropical Smootdie Cafe
TS
Trina Schaller
google
05.27.2016
3/5

Love tropical smoothie, I have their app and very loyal. This location has begun to struggle lately and needs a remodel. Now at the point it’s not smelling right.. long waits but they are busy so I can understand that.Please remodelI’d eat in if they had somewhere to sit and it was an inviting smell

Tropical Smootdie Cafe
TC
Torrie Cox
google
05.23.2016
1/5

Not worth the 15-30 minute wait for 1 smoothie. Thankfully they got rid of the guy writing his IG handle on the cups though 👌🏻

Tropical Smootdie Cafe
JB
Justice Batt
google
05.08.2016
5/5

I previously wrote a negative review because I had several bad visits in a row and I was unimpressed. I went in there twice since my negative review and that have really improved. Definitely more pleased now! Thank you for the change!

Tropical Smootdie Cafe
SB
Sheena Brown
google
04.24.2016
4/5

I would have given it a one-star but the girl Jessica is very sweet but I don't know if it's her or what the deal is but my smoothie taste like water I'm pretty upset I got a beach bum with white chocolate not a cup of water with a splash of strawberry. Jessica fixed the order and now it taste great!

Tropical Smootdie Cafe
AH
Austin Harbourne
google
03.10.2016
1/5

No signage or any indication they accept cash only. Went to place an order and was informed of this by the lady at the register. I normally don't cary cash. Bet thats wasted a few peoples time recently.

Tropical Smootdie Cafe
Jason
google
03.06.2016
5/5

Very good food, it’s a great stop on the way into or coming home from work

Tropical Smootdie Cafe
WW
Wendolyn Williams
google
01.06.2016
5/5

The people there...soooo friend!!! This was my first time eating there so I'm always skeptical but it was wonderful. I had the detox green smoothie and the chicken wrap... Awesome!!!

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